Legal · Terms
Terms of Service
The agreement that governs access to Paprel — accounting workflows, embedded deployment, App Connect, OAuth, MCP, and connected-client usage.
Last updated
26 August 2026
Governing law
Singapore
Questions
contact@paprel.com
1.Introduction
Welcome to paprel.com ("we," "our," or "us"), operated by Nexara Global Pte. Ltd., a company incorporated in Singapore. These Terms and Conditions ("Terms") govern your access to and use of our accounting infrastructure platform, including its APIs, embedded user interfaces, sandbox and production environments, hosted services, software packages, documentation, and related functionality (collectively, the "Service") provided through our website, paprel.com (the "Site"). By accessing or using the Service, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you must not access or use the Service.
2.The Service
Plans and limits: Please refer to our pricing page or an applicable order form for current platform fees, included accounting operations, overage rates, environment limits, support terms, and deployment scope. A connected company is a tenant or accounting entity provisioned through the Service. An accounting operation is a metered API or product action as described on the pricing page or order form.
Dedicated deployments and services: Private deployment, additional support, migration, implementation, or other professional services are available only when agreed in writing. Please contact us at contact@paprel.com.
Third-party services: You may connect payment processors, banks, identity providers, AI clients, or other third-party services. Those services are governed by their own terms and privacy practices. Paprel is not the provider of those third-party services unless an order form expressly states otherwise.
3.Account Management
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Account access may be restricted or terminated if you engage in any of the following activities:
3A.Connected Apps, OAuth, MCP, and AI-Enabled Clients
The Service may allow you to connect third-party applications, AI-enabled tools, Model Context Protocol ("MCP") clients, automation systems, or other external services through OAuth, App Connect, API access, or similar authorization flows ("Connected Apps"). You are responsible for reviewing the permissions, scopes, and actions requested by any Connected App before authorizing access.
If you administer an organisation, workspace, or team account, you are responsible for configuring appropriate user roles, staff permissions, approval processes, connected-client access, and revocation procedures before enabling Connected Apps. You are also responsible for removing or updating access when users, employees, contractors, systems, or third-party clients no longer require it.
When you authorize a Connected App, you instruct us to make the approved account data, tools, or functionality available to that Connected App within the scope of your authorization. Connected Apps may be operated by third parties and may be subject to their own terms, privacy policies, security practices, and data handling rules. Paprel is not responsible for the acts, omissions, outputs, prompts, recommendations, or downstream processing of third-party Connected Apps.
Some Connected Apps may be able to request or initiate accounting workflows, draft records, reports, journal information, or other actions depending on the scopes granted and the features enabled for your account. You remain responsible for reviewing, approving, posting, sending, submitting, or relying on any accounting action, draft, output, or recommendation produced through a Connected App. Paprel does not provide financial, tax, legal, audit, or investment advice through MCP or AI-enabled integrations.
We may maintain activity records, authorization details, tool-call metadata, and audit logs for Connected Apps to support security, troubleshooting, compliance, and review. You may revoke connected access where supported, but revocation may not affect data already accessed or processed by a third-party Connected App.
4.Plans, Metering, Payment & Cancellation
Sandbox access may be available without billing. Production access is offered on a recurring platform plan that may include a stated allowance of accounting operations, with additional usage billed at the published or agreed overage rate. Dedicated deployments and negotiated services are governed by an order form. Current standard pricing is available at https://paprel.com/pricing.
Billing: Platform fees are generally billed in advance and usage charges in arrears, unless the pricing page or order form states otherwise. Fees exclude applicable taxes. You authorize Paprel or its payment provider to charge the payment method on file.
Sandbox and trials: Sandbox access is for development and evaluation and must not be used for live accounting data. A production trial, when offered, is subject to the duration, usage allowance, and conversion terms shown when it begins.
Metering: You are responsible for monitoring usage. Metered operations generated by your users, connected companies, applications, automations, or authorized clients count toward your usage unless expressly excluded.
Cancellation: You may cancel a standard recurring plan before its next renewal. Access continues through the paid period unless we state otherwise. Committed, usage-based, implementation, and dedicated-deployment fees are non-refundable except where required by law or expressly agreed in writing.
Billing questions: Contact contact@paprel.com before the relevant renewal or within a reasonable period after a disputed usage charge.
5.Data Privacy & Compliance
Data Collected
- Account information (email, name, address)
- Usage data (features, entry data)
- Financial data (payment info)
Data Purpose
- Provide/improve Service & Support
- Process payments
- Analyze usage trends
We store and process data in compliance with the General Data Protection Regulation (GDPR), Singapore's Personal Data Protection Act 2012 (PDPA), and other applicable laws. We process data lawfully and provide you access to request corrections or deletions.
6.Customer Support
Support channels, response targets, and availability depend on your plan or order form. Unless otherwise agreed, support is provided by email during Singapore business hours and response times are targets rather than service-level guarantees.
7.Service Changes
Minor updates occur without notice. Major updates requiring downtime receive 7 days' notice via email.
8.Limitation of Liability
Subject to applicable law, paprel.com and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or use, arising out of or in connection with these Terms or the use of the Service, even if paprel.com has been advised of the possibility of such damages.
9.Indemnification
You agree to indemnify and hold harmless paprel.com from any claims or expenses (including attorneys' fees) arising from your violation of these Terms or your use of the Service.
10.Termination
paprel.com may suspend or terminate your account without notice if you violate these Terms. You may terminate your account via settings. Upon termination, access is revoked and data may be deleted.
11.Force Majeure
Neither party is liable for failure or delay due to events beyond reasonable control (natural disasters, terrorism, internet issues, etc.).
12.Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore. You submit to the exclusive jurisdiction of the courts of Singapore.
13.Dispute Resolution
Parties agree to attempt informal negotiation first. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the Singapore International Arbitration Centre (SIAC).
14.Entire Agreement
These Terms, with our Privacy Policy, constitute the entire agreement between you and paprel.com.
15.Changes to Terms
paprel.com reserves the right to modify these Terms. Continued use constitutes acceptance.
16.Contact Us
Email: contact@paprel.com
Registered Address
Nexara Global Pte. Ltd.68 Circular Road, #02-01
Singapore, 049422
17.Language
These Terms are originally written in English. The English version shall prevail in case of any inconsistency.
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